Our refund policy is All Sales Final. Unfortunately we can’t offer you a refund or exchange after this period.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mocolate.ca and send your item to: #201 - 10114 Mcdonald Park Rd, North Saanich, British Columbia, Canada, V8L 5X8. If we determine the item is defective, Heartisan Foods will cover the shipping cost of the returned item.

Our products are shipped within 24 Hours using the following carrier: Canada Post. To exchange your product, you should mail your product to: #201 - 10114 Mcdonald Park Rd, North Saanich, British Columbia, Canada, V8L 5X8. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Free Delivery On Orders Over $120.00 CAD         

© Copyright 2019 Heartisan Foods Inc, ALL RIGHTS RESERVED

The information contained in this website is for general information purposes only. The information provided by Heartisan Foods has been collected from various sources of written and web-based text, that have been deemed reliable based on our own research and personal experience. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website or the information, products, services, or related graphics contained on the website for any purpose other than your own. Any reliance you place on such information is therefore strictly at your own risk.  Heartisan Foods copyright 2018  May you live a long and prosperous life *

Heartisan Foods                        Victoria, BC Canada                         info@mocolate.ca